You only pay for users who actively use the system each month. Dormant accounts don't count towards your bill, making it cost-effective for organizations with seasonal or part-time employees.
What's included in the AI inference surcharge?
Professional and Premium plans include baseline AI features. Heavy usage of AI triage decisions, behavioral scoring, and anomaly detection may incur additional compute costs based on actual usage.
Can I change plans anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately with prorated billing based on active users.
What volume discounts do you offer?
We offer tiered volume discounts starting at 100+ users (10% off), 500+ users (20% off), and 1000+ users (30% off). Annual prepay provides additional 20-25% savings.
Is the Windows agent really offline?
Yes, our Premium plan includes a true offline Windows agent that can operate without internet connectivity, perfect for air-gapped environments and high-security scenarios.
What compliance exports are included?
Premium plan includes automated compliance reporting for SOC2, GDPR, HIPAA, and other frameworks. Custom compliance templates available for specific industry requirements.
How do ephemeral scoped credentials work?
Premium accounts can generate temporary, limited-scope credentials that automatically expire. Perfect for contractor access, emergency situations, and zero-trust security models.